The Communications Landscape is Changing Drastically

Click photo for my Storify of the event!

Click photo for my Storify of the event!

Chuck Hemann, Group Director of Analytics for WCG, visited Newhouse this afternoon to speak about the importance of Big Data and the changes occurring in the communications industry. Hemann encouraged Newhouse students to connect with audiences in interactive, relevant ways by using Big Data. Brands need to communicate with their audiences on all platforms and on all touch points. Brands are using Big Data to locate where the brand is being talked about most and who the biggest ‘influencers’ of the brand are. Click the photograph to view my Storify on Hemann’s lecture.

Remember- Engagement is key!

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An Inside Scoop on Syracuse University’s Social Media Strategy

Click photo for a link to my Storify

Click photo for a link to my Storify

This week I had the opportunity to hear from the Digital and Social Media Director at Syracuse University, Kate Brodock. Brodock explained how she utilizes each social platform differently, due to different audiences and different content on each platform. According to Brodock, Twitter creates the most engagement and is the most time consuming to manage and update, however the SU Facebook has the largest audience. Syracuse University even has its own Pinterest page! The page consists of orange themed weddings, orange dishes and orange fashion ideas. The Pinterest page allows Syracuse University to be presented in a creative, imaginative way and shows users how to incorporate SU school spirit into every day life. Brodock also said she uses Instagram to display pictures of Syracuse’s wintery scenery and “TBT” pictures of Syracuse games and events back in the day. SU also uses blog posts and the social media platform, Tumblr, to attract perspective students. Brodock said the best form of publicity for Syracuse University was when a perspective college student blogged for the New York Times regarding her acceptance into Syracuse University, her applcation process and her excitement over attending. Check out my Storify to see how each Syracuse University social media account varies with content and creativity.

Follow Syracuse University on @SyracuseU, @SUCampus, Pinterest, YouTube & Tumblr

Go Orange!

A Storify Recap on Communications & Healthcare

Click photo for my Storify recap

Click photo for my Storify recap

Last week, I had the pleasure of attending a lecture by Andy Hetzel, VP of Corporate Communications at Blue Cross Blue Shield. Live tweeting the event was interesting because the hasthag #NewhouseGLDSM was trending nationwide, which gave me the opportunity to tweet with people across the country regarding the importance of communications and healthcare. My favorite quote from Hetzel was, “Social media is like a cocktail party, you need to know when to insert yourself into the conversation at the right place, at the right time.” This quote holds true when measuring the success of social media initiatives, take the Oreo tweet during the SuperBowl blackout, for example. Oreo’s tweet was on point and punctual and obtained an overwhelming amount of publicity and coverage.

Hetzel also spoke about the importance of allowing employees tweet during the workday, stating that they are positive ambassadors for your brand. I also agree that it is important for your employees to convey your brand in a positive light, however there needs to be a social media policy so employees aren’t complaining about their workday or the company they work for. It’s interesting to see how important social media is becoming across all inustries. Hetzel said that Blue Cross Shield is present on Twitter, Facebook, LinkedIn, YouTube and even Google+.

A couple of years ago, social media was irrelevant to the health care industry, and I think it’s fascinating how vital it has become.  Hetzel also pointed out that social media is ineffective unless you are constantly replying to your customers and promoting interactivity between them. Social media platforms are interactive forums, so if customers are tweeting at you and you aren’t responding, the purpose of social media is not being fulfilled.

I produced a Storify recap of the event, consisting of Tweets and photos. Feel free to take a look to get better insight into how social media and healthcare are becoming intermingled. http://sfy.co/gFka 

Hetzel concluded the lecture by stating, “Newhouse students are the Harvard Law students of Communications.”

Thanks Andy! We would like to think so!

Evolution of Social Media

Where I Stand in the Evolution of Social Media

Where I Stand in the Evolution of Social Media

I made a condensed timeline of various social media platforms in chronological order and included myself to see where I stood in the evolution of social media. I consider myself adept in the realm of social media and I rarely go a day without posting on at least one social media platform, however after situating myself on the timeline I was shocked to see how old some of the platforms are in relation to when I began using social media. For example, WordPress was created when I was 12 and Blogger when I was 8, so the question is why are these  platforms becoming so much more popular now? Why is the importance of  using social media so highly stressed among our generation?

I put my logo on the social media timeline around 2007, which is when I first created my Facebook profile. Reflecting back, I was one of the last of my friends to create a Facebook account and I refused to participate in social media trends like MySpace and AIM.  I thought it was a complete invasion of privacy and I didn’t understand what the craze was about. It’s interesting to see how much my social media mindset has changed throughout the years. Now, I am present on almost every social media platform and I understand the importance of using the platforms to excel in my personal and professional life.

As I am becoming more aware of the significance and relevance of social media, so are marketers. Almost every brand or company is marketing on Pintrest, Twitter and Facebook pages. As a consumer, it’s hard to remember a world that didn’t consist of being able to Tweet at a brand, “Like” a new product posted on a Facebook page, or pin a designer to your Pintrest board. Over the years, we have seen the usage of social media expand, due to the desire of companies to become transparent and interactive with their consumers. The same transparency and interactivity applies to my generation, especially when it comes to job searching. Employers want to be able to search your name and be able to see an online presence, consisting of professionalism and interactivity with other people. It is important to represent yourself in a positive light on every social media platform, even platforms you don’t view as being used for professional purposes.

The lines of social media are starting to blur. Facebook used to be strictly for personal networking, however it is evolving to a professional networking site and a product marketing site. I am curious to see how social media advances in the next decade and what new platforms will arise. I am also curious to see if more schools (like S.I. Newhouse School of Communications) will incorporate social media classes into their curriculum. Follow me on my social media platforms to learn more about social media trends:Twitter LinkedIn,  Google+,  PintrestInstagram

Happy Social Media Week!